Privacy Policy

Last updated: September 23, 2026

A Healthy Home Company ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, ahealthyhomecompany.com, and to information we collect in person, by phone, and by text message.

Information we collect

We collect information you give us directly, including:

  • Your name, phone number, email address, and home address when you fill out a form on our website, enter a drawing or giveaway at an event, schedule an appointment, or speak with one of our representatives.

  • Details about your home and household that you choose to share during a demonstration or consultation.

  • Purchase, warranty, and service information when you buy a product from us.

  • Information needed to apply for financing, if you choose to apply.

We also collect some information automatically when you visit our website, such as your browser type, device type, pages visited, and general location based on your IP address. This is collected through cookies and similar technologies used by our website platform and analytics tools such as Google Analytics .

How we use your information

We use your information to:

  • Schedule and confirm appointments and presentations.

  • Process orders, deliveries, warranty registrations, and service requests.

  • Respond to your questions and provide customer support.

  • Send you appointment reminders, service updates, and, with your consent, marketing messages about products and promotions.

  • Administer drawings, giveaways, and gift offers.

  • Improve our website and services.

  • Comply with legal obligations.

How we share your information

We do not sell your personal information. We share information only in these limited situations:

  • Service providers who help us operate our business, such as website hosting, scheduling, texting, email, and payment processing. They may use your information only to perform services for us.

  • The product manufacturer, for warranty registration and product support.

  • Financing partners, only if you choose to apply for financing, so they can process your application.

  • Legal requirements, when required by law, subpoena, or to protect our rights or the safety of others.

SMS / text messaging

If you opt in to receive text messages from us, we will use your mobile number to send the types of messages described in our SMS Terms of Service at www.ahealthyhomecompany.com/sms-terms. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This does not include service providers who help us deliver text messages on our behalf, who may use your information only to send messages for us.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

Your choices

  • Text messages: Reply STOP at any time.

  • Email: Use the unsubscribe link in any marketing email.

  • Phone calls: Ask us to add you to our do-not-call list.

  • Cookies: You can adjust your browser settings to block or delete cookies. Some parts of the website may not work properly if you do.

  • Access or deletion: You can ask us what personal information we have about you, or ask us to correct or delete it, by contacting us using the information below. We may need to keep some records to complete transactions, honor warranties, or meet legal requirements.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy: Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy: We may update this policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact us:
A Healthy Home Company
971 Acorn Drive, Harrisonburg, VA 22802
540-217-2959
info@ahealthyhomecompany.com